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Schengen Travel

Dedicated Account Support

A single, consistent point of contact

When several people in an organisation travel for work, visa administration can become fragmented — different requirements, different consulates, and a fresh learning curve every time. Dedicated account support gives your company a named contact at Schengen Travel who understands how you work, so each application starts from a position of context rather than from scratch.

This is an ongoing service for UK companies with regular or predictable travel needs. It suits firms sending staff to client sites, attending events abroad, or moving employees between offices across the Schengen area and other destinations.

How it works

Your account manager learns your travel patterns, the consulates you most often deal with, and your internal approval and record-keeping processes. Over time that familiarity helps applications move more smoothly and reduces the back-and-forth that often slows business travel.

Requirements vary by nationality, destination and the consulate handling the application, so we check each case against the current published requirements rather than assuming what worked last time still applies. Where you need to follow an official process, we point you to the relevant consulate or government source so your team is working from the authoritative information.

What we help with

  • A named contact who knows your organisation and its travel
  • Document checking and pre-checks for individual employees
  • Coordinating group applications and supporting documents
  • Invitation and cover letters drafted to a consistent standard
  • Liaising with your HR or travel-booking team and adapting to your processes
  • Agreed response times and scope, set out during onboarding

What to prepare

To get the most from ongoing support, it helps to have:

  • An idea of your expected travel volume and main destinations
  • The internal contact who manages travel approvals
  • Any existing templates or records you would like us to work alongside

We provide application support, document checking and process management. We do not make or influence visa decisions — those rest with the relevant consulate or embassy.

If your organisation handles visas regularly and wants a steadier, more joined-up way to manage them, start a conversation with our corporate team to discuss scope, service levels and onboarding.

Frequently asked questions

What is dedicated account support?
It is an ongoing arrangement where your organisation works with a named contact at Schengen Travel who knows your travel patterns, preferred consulates and internal processes, rather than starting fresh with each application.
Who is this suited to?
UK companies with regular or predictable visa needs — for example firms that send staff to client sites, attend trade events, or move employees between offices across the Schengen area and beyond.
Do you guarantee a visa will be issued?
No. Visa decisions rest entirely with the relevant consulate or embassy. We provide application support, document checking and process management; we do not influence or guarantee outcomes.
Can you work with our HR or travel-booking team?
Yes. We can coordinate with the people who manage travel internally and adapt to your existing approval and record-keeping processes.
How are costs and service levels agreed?
Pricing, response times and scope are set out during onboarding and depend on your expected volume and the destinations involved. Contact our corporate team for a tailored discussion.
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